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RETURN POLICY
Returns are subject to the following conditions:
Packaging
Items being returned should only be in their original manufacturer's packaging i.e. with labels, bar-code
Strips Or
Bottles
Only fully unused strips/bottles can be returned
Batch number
Batch number of the product being returned should match as mentioned on the sales invoice
Original invoice
Original sales invoice has to be returned for processing returns and refunds.
We do not accept returns in following scenarios:
Packaging
Partially used strips, opened bottles cannot be returned.
Storage Conditions
Products which require specific storage conditions (temperature controlled) cannot be returned (vials, injections, vaccines, penfills, etc.)
Expiry Date
Products which have expired post purchase.
Second Order
Second time request against the same product/order.
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